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News
Friday, 6. August 2010
Price Reduction for Worldwide Dial-In Numbers
More dial-in numbers and less fees – we're very happy to announce that the charges for DCalling dial-in numbers outside Germany have been reduced up to 50%.Feel free to have a look at all price reductions:1,49 Cent (EUR)/minute,...
Friday, 8. January 2010
How should I proceed, when I cannot reach the dial-in number?
Lately several mobile providers in Germany, like Eplus and O2, have blocked access to our DCalling dial-in numbers.How can I tell that my dial-in number has been blocked by my provider?
If the dial-in number is blocked by your...
Tuesday, 1. December 2009
New dial-in-number for customers of the provider Eplus
Since Eplus keeps on barring our dial-in-number for their customers, we have added a new dial-in-number which can now be found in the login-area.
Friday, 13. November 2009
New dial-in number: Eplus blocks calls to dial-in numbers
Since this morning German DCalling customers using Eplus as their mobile network provider cannot call our dial-in 0221-9888400 any more, since Eplus has barred calls to this number.
If you are affected you can use...
Tuesday, 15. September 2009
Conference calls from now permanently for free!
The summer special „conference calls and telephone chats for free” has ended! Because of high demand, DCalling decided to offer conference calls and telephone chats from now on for free on a permanent basis. As before you can...
Thursday, 13. August 2009
Free telephone conferencing: conference summer-special with DCalling
No charges for the the DCalling conference function until the end of august. No matter if you have a business conversation or a chat with friends. With the DCalling telephone conference you...
Tuesday, 21. July 2009
DCalling makes cheap international faxes possible
Newly DCalling enables you beside worldwide low priced phoning also to send worldwide low priced faxes.Easily you can send faxes over the internet, without using a big fax machine.You only have to upload your Fax in a PDF-file...
Wednesday, 15. April 2009
Have a DCalling Conference!
With our new DCalling Conference Tool you can confer with customers, friends or family. Up to 25 participants can take part in a DCalling conference and conference owners can create up to 10 conferences. For using a conference...
Further news
08.01.10 14:57 Age: 237 days
How should I proceed, when I cannot reach the dial-in number?
Lately several mobile providers in Germany, like Eplus and O2, have blocked access to our DCalling dial-in numbers.
How can I tell that my dial-in number has been blocked by my provider?
If the dial-in number is blocked by your provider, you will hear a busy signal or an announcement that the number is not reachable from your network.
What do I have to do, if my dial-in number has been blocked by my provider?
If your dial-in number has been blocked, please check the homepage of your DCalling login-area. Often we have already reassigned a new dial-in number to your account.
If at any time your dial-in number in your login-area is not reachable from your mobile, please contact our DCalling support. You can reach our support team via telephone +49 221 17739610 or you can send an email to support@dcalling.com.
We would like to stress the fact again that those blockings are not caused by an error or error in our systems. This is a matter of intentional blockings by the mobile network providers. If you like to file a complain, please contact the customer support of your mobile network provider.
However, we very sorry and would like to apologise for any inconveniences.
Kind regards,
Your Dcalling Support
