DCalling is an independent and low price phone service for landline phones, cell phones, general VoIP solutions and more.
DCalling cannot refund the balance if you would like to keep your account. You can delete your account, however, and DCalling will refund your current balance, but also charge an administrative fee of 35% (at least 5 Euro). If your balance is less than or exactly 5 Euro, the complete remaining balance will be charged as administrative charge. In case your balance is 0 or close to 0 and you want to close your account, no charges will occur.
There is no expiration date for your DCalling account or balance.
There is no cancelation period. The account can be canceled anytime.
No, DCalling does not have a minimum contract duration.
No, DCalling is not at all related to your previous contract. It is an additional service that enhances your current contract and enables you to make cheaper international phone calls.